MobilePay subscriptions

MobilePay exists in its classic version, where individual payments are made, and in a subscription version, MobilePay Subscriptions (MPS), which allows for subscription agreements that enable recurring payments without requiring approval from the subscriber each time. Iteras has its own integration with MobilePay Subscriptions, which this article covers.

The classic single-payment MobilePay is supported via Quickpay and requires a payment card acquiring agreement. Single payments cannot be processed through MPS.

Note that we do not use the term MobilePay Subscriptions when communicating with subscribers, as many may not be familiar with it. It will simply appear as MobilePay. However, it is important for the publisher to distinguish between MobilePay and MobilePay Subscriptions.

To use MobilePay Subscriptions, you must first have an agreement with MobilePay. You can learn more by contacting MobilePay. Information is available at vippsmobilepay.com

Please note that you need a separate agreement for each business entity (CVR number), and you must ensure that Subscriptions is included in the agreement.

MobilePay Subscriptions is set up in Iteras as an integration. This is done under the Integrations menu, located in the account menu at the top right corner. The MPS integration is tied to business entities, and an MPS agreement cannot be reused across different business entities in Iteras. This is because each business entity is its own CVR number, determining which company receives the payments. If you have multiple business entities that should offer MPS, you must configure a separate provider/payment location in MobilePay for each one.

You must enter a Merchant VAT number, typically your company's CVR number prefixed by the country code. Then click “Connect to MobilePay.” This will lead you to a login page where you enter your agreement credentials and ensure that Subscriptions is checked. Once approved, you are returned to Iteras, where an additional field appears in the integration setup, pre-filled with “Iteras ApS.” It is important to click “Complete setup.” Afterward, Iteras is registered as an integration and can be seen on the MobilePay dashboard.

If you want to be able to refund payments via MPS, payouts must be configured as daily transfers (not “instant”). This is done in the MobilePay admin panel under “Subscriptions” for the configured payment location.

During setup, you’ll be asked about billing preferences—whether they should be based on the subscription start date or calendar time. Note that an MPS charge must be scheduled at least 2 days in the future. So even if you choose to have the invoice paid upon creation, it will be delayed by two days to meet MPS requirements.

Once configured, MPS becomes an available option in registration forms and when paying individual invoices.

In signup forms, it is practical to require both the email address and phone number—both fields should be marked as mandatory so that the information can be pre-filled in the MPS flow. If multiple phone number fields exist, it does not matter which one is filled in. However, if both are filled in, the mobile phone number will be used.

Afterward, MobilePay can be selected as the payment method.

When a subscriber enters into an MPS agreement, the agreement appears under Payment Agreements on the subscriber’s account page in Iteras. An invoice will not contain payment information if an MPS agreement exists; instead, it will state that the amount will be charged via MobilePay. The amount will be automatically charged—again, no sooner than two days in the future. Note that this means new signups will not be charged immediately but at the earliest two days after.

For unpaid invoices without an existing payment agreement, MPS will be shown as a payment option when the user clicks the “Go to payment” button in the email invoice.

When the customer sets up a MobilePay payment agreement, they will be shown that the payment frequency is flexible. This is because they may change subscription types (e.g., from monthly to yearly), and the frequency of payments may vary over time.

Payments made via MPS can be refunded through MobilePay—but only if the transaction is less than 90 days old. After that, the refund option disappears in the refund flow, and a note will be added.

If you want to offer both MPS and single payments via MobilePay, you need to configure single payments via Quickpay. As mentioned, this requires a payment card acquiring agreement (unlike MPS, where MobilePay includes the acquiring service as part of the product). The single payment option will be displayed when users reach the Quickpay payment page.

Single payments are only relevant for products where you do not want subscribers to set up payment agreements—for example, for 24-hour access.