Iteras can send invoices in many ways: Betalingsservice, email, automatic card payment, MobilePay, and NemHandel (EAN). Sometimes, the subscriber wants to receive invoices in a different way than the one originally used. This can easily be handled in Iteras by changing the delivery method and resending the invoice.
Changing to NemHandel (EAN)
Enter the EAN number in the subscriber info. Then click “Resend invoice” The invoice has now been sent via NemHandel.
Changing to Betalingsservice
The subscriber can create a Betalingsservice agreement via self-service, their bank, or you can do it manually in the publisher interface. OBS! It may take a few days for a Betalingsservice agreement to be approved. Once this has happened, all future invoices will automatically be paid via Betalingsservice. To send previously issued and unpaid invoices through Betalingsservice, click “Resend invoice” Note that Betalingsservice invoices are not sent until approx. 6 banking days before the end of the month (as collection always occurs on the 1st, so sending them earlier would have no effect).
Changing to or from other invoice delivery methods
If you want to change the delivery method for all products, you must change the preferred delivery method in the business unit.
To change the delivery method on an individual subscription/membership, click on “more info” on the subscription/membership and change the delivery method there. Then you can resend the invoice using the new method, e.g. email.
If you want to cancel a Betalingsservice, MobilePay, or card payment agreement, this must be done via Subscriber -> Payment agreements -> Edit.