Read about the payment options here (article is in danish)
Once you have received confirmation from Betalingsservice that the Total Agreement has been created, it is time to test whether everything has been set up correctly in your bank and with Betalingsservice. This is done by making a payment of 1 øre via a payment slip, using your FI number and the payment ID “18” (which is a test ID we use). Depending on the bank, it will look something like this in your online banking:
Instead of “FI number,” you should of course enter your own FI number. If both the FI number and the Betalingsservice notification are set up correctly, the payment will be deposited into your bank account. After a further few days, the transaction will be recorded in Iteras, where it will appear under “Failed payments” (it is “failed” because payment ID 18 does not exist). In this case, it means that everything is correctly set up and you are now ready to receive subscription payments via payment slips.
If the money does not arrive in your account, the FI number is set to point to another account. If the money is deposited into the account but not recorded in Iteras after 2–3 days, it could either be because the bank account is not configured to notify via Betalingsservice, or because the Betalingsservice agreement is not correctly set up. In that case, first check with your bank that the account is set to notify via Betalingsservice. If this is the case, our support team at [email protected] can help by contacting Betalingsservice to determine what went wrong with the setup.