If subscribers are going on vacation or will be away for a short or extended period, Iteras offers the option to either move the subscription’s delivery address to a vacation address or pause the delivery altogether. This feature can also be used simply to take a break from the subscription without providing a specific reason. It is up to the publisher to decide whether these options should be available to subscribers.
Subscribers can register their vacation address via the self-service portal. The vacation address is linked to the individual subscription, not the subscriber – meaning that if a subscriber has multiple subscriptions across the same or different publications, the vacation address must be registered for each one individually. However, once a vacation address has been entered, it is remembered, making it easy to reuse for other subscriptions once it has been added to one. During the specified vacation period, the vacation address overrides the subscriber’s regular delivery address.
Subscribers can register as many vacation periods as they wish, although naturally, only one address can be used at a time.
For publications with specific delivery and publication dates, the delivery will be made to the address where the subscriber is staying on the actual publication date. To affect delivery for a particular issue, the vacation period must be registered before the delivery for that issue is processed.